Our business is founded on the principles of unwavering integrity, ensuring that honesty and reliability guide our every action. Customer satisfaction is paramount, driving us to consistently deliver top-notch services that go above and beyond expectations. Collaboration within our team is fundamental, creating an environment where expertise and dedication flourish. We are committed to environmental responsibility, integrating sustainable practices and resource-conscious operations into the fabric of our core values as individuals and as the industry leader.
TRUST: Leaders listen attentively, speak candidly, and treat others respectfully. We are vocally self-critical, even when doing so is awkward or embarrassing. Trust underpins every relationship in out life. Trust is not something that can be claimed or imposed, but rather something that is created by living other values such as honesty, integrity, and accountability. Trust is essential for cooperation, collaboration, and well being. Our Leader’s trust is to benchmark themselves and their teams against the best.
COMMITMENT + CUSTOMER OBSESSION + COMMUNICATION : We start with the customer and work backwards. You work vigorously to earn and keep customer trust. Although we pay attention to competitors, we obsess for our customers. Our message is simple, we always strive to be the very best we can every day as a person and as a leader. We want to be a force for positive change. You have the possibility to make a significant and lasting impact-today and for generations to come.
VISIONARY THINKING + KEEP IT SIMPLE + INNOVATION :
Your leadership guided by forward-thinking and uncomplicated clarity helps fosters an environment conducive to invention. Our ability to conceive innovative concepts and articulate a clear path forward empowers our team to collaboratively explore imaginative solutions. Embracing straightforward communication cultivates a shared understanding, minimizing confusion and encouraging creative endeavors. This streamlined approach not only simplifies complex ideas but also sparks the inventive process, transforming ambitious concepts into tangible achievements where we all succeed.
CONSTANT FLOW + STABILITY + CONSISTENCY : As leaders, we have relentlessly high standards—many people may think these standards are unreasonably high. You are continually raising the bar and to help drive our teams to deliver high-quality products, services, and processes. As a leader, you ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
GROWTH + ACCOUNTABILITY + PASSION : Our leadership thrives on the solid foundation of accountability and passion, essential for our success. Accountability means taking responsibility, learning from both successes and mistakes, and guiding us towards growth. We foster a culture where every team member embraces ownership, understanding their role in our collective success. Passion acts as our fuel, sparking creativity and perseverance in the face of challenges. Together, accountability and passion form an unbreakable bond that drives individual development and cultivates a dynamic environment, leading to the flourishing of our entire organization.
We are respectful and courteous, and treat your home or business like our own. We take the time to review options with you and answer any questions. Our estimates are upfront and transparent, with no hidden costs.
As said by Steve Jobs ‘Great things in business are never done by one person, they are done by a team of people’. We are all proud to be part of Coal Harbour Mechanical Service Group and the staff is what makes this company great.
At Coal Harbour Mechanical, we’re proud of the reputation we have for treating our customers right. We’d like to share some of our customers’ comments with you, to show you what the Coal Harbour Mechanical Experience means to them.
